Privacy Protection

Velki 365 Privacy Policy

Your personal information is our most valued asset. We keep it secure through strict security measures and never sell it to third parties.

Last Updated: January 1, 2026

We are always committed to protecting your privacy

End-to-End Encryption

All your data is encrypted using SSL/TLS technology. No third party can access or read your information.

Sale of data prohibited

Velki 365 never sells your personal data or shares it with advertisers.

Minimal Data Collection

Only the data necessary to provide our services is collected. We do not request information beyond what is needed.

Consent-based use

Your data is never used without your consent. You may withdraw your consent at any time.

Secure Data Storage

Your data is stored on secure servers. Regular security audits are conducted to ensure system integrity.

Transparent Policy Updates

You will be notified in advance of any Privacy Policy changes. If you do not agree with the changes, you will have the option to close your account.

1

Introduction & Overview

Velki 365 (https://velki365.top) is a trusted online gaming and Sports Betting platform in Bangladesh. Our Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.

By using our platform, you agree to the terms of this Privacy Policy. Velki 365 places the highest importance on user privacy, and we are committed to handling your data securely and responsibly.

This Privacy Policy governs our Terms & Conditions Connected with. Both documents should be read together.

Important: This policy applies to the Velki 365 website, mobile app, and all digital services.

2

What Data We Collect

Velki 365 collects two types of information from you — what you provide directly, and what is automatically collected while you use the platform.

Information Provided Directly by You

Data type Reason for Collection
Full Name Account Identity Verification
Mobile Number OTP verification & communication
Email Address Account Notifications
Date of Birth Age Verification (18+)
Address KYC Processing
National ID / Passport Identity and Age Verification
Payment Information Processing deposits and withdrawals

Automatically Collected Information

  • Device Information: Device type, operating system, browser version
  • IP address: For geolocation and security purposes
  • Usage Data: Login time, pages visited, session duration
  • Gaming History: Bets, wins/losses, game preferences
  • Cookies & Tracking: To improve user experience

Please note: We never store your full payment card number or CVV. Payment details are processed directly through the payment gateway.

3

Purpose of data use

Velki 365 uses your data only for specific and legitimate purposes. We never misuse the information we collect.

Primary Purpose

  • Creating, managing, and verifying your account
  • Providing Gaming and Betting Services
  • Processing payment transactions
  • Providing Customer Support
  • Preventing fraud and money laundering

Secondary purposes (subject to consent)

  • Sending relevant promotions and bonus offers
  • Delivering a personalized gaming experience
  • Analyzed for platform improvement
  • Informing you about new products and features

You may withdraw your consent for secondary purposes at any time. This will not affect your main account or access to our services.

4

Cookie Policy

Velki 365 uses cookies and similar tracking technologies on its website and app.

Cookie Type

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functionality Cookies: To remember your preferences, such as language settings.
  • Analytics Cookies: To understand usage patterns. Activated upon consent.
  • Marketing Cookies: Used to show relevant ads. Activated only with your consent.

Cookies can be managed through your browser settings. However, disabling essential cookies may cause the platform to not function properly.

Please Note: When you first visit the site, a banner will appear asking for your cookie consent. You can set your preferences directly from there.

5

Data sharing & third parties

Velki 365 does not sell your personal data. However, information may be shared with trusted partners in certain specific circumstances:

Data Sharing Scope

  • Payment Processor: With Mobile Pay, Nagad, and banking partners to process transactions.
  • KYC Provider: With approved services for identity verification.
  • IT Services: With hosting and cybersecurity partners.
  • Legal authorities: Mandatory disclosure under government or court order.

All third-party partners are bound by strict data protection agreements. They cannot use your information without explicit instruction from Velki 365.

6

Data Retention Period

We retain your data only for as long as necessary to provide our services or meet legal obligations.

Data type Retention Period
Account Information For the duration of the active account + 5 years
Transaction Records Minimum 7 years (as required by financial regulations)
KYC Documents 5 years after account closure
Gaming History For as long as the account remains active
Communication Logs 3 Years
Cookie Data Session or up to 1 year

After the specified period, data is permanently deleted or anonymized.

7

Your Rights

As a Velki 365 user, you have several important rights regarding your personal data:

Right to Access

You may request to see what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request the deletion of your data under certain conditions.

Right to Object to Processing

You may object to the use of your data for specific purposes.

Data Portability

You may request a download of a copy of your data.

Right to restrict processing

You may request a temporary restriction on the processing of your data under certain circumstances.

Exercising Your Rights: To exercise these rights support@velki365.top. Email us and we'll respond within 30 business days.

8

Children's Privacy

Velki 365 is strictly not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.

If we discover that a minor has created an account on our platform, it will be deactivated immediately and all associated data will be permanently deleted.

If you believe your child is using our platform, please contact our customer support immediately.

9

Security Measures

Velki 365 uses industry-leading security technology to keep your data safe:

  • SSL/TLS encryption: All data transfers are encrypted
  • Two-Factor Authentication (2FA): An additional layer of security at login
  • Firewall Protection: Cyber attack prevention measures
  • Regular security audits: Periodic audits by third-party security experts
  • Access Control: Only authorized personnel have access to your data
  • Incident Response: A rapid response plan in the event of a data breach

In the event of a security breach, we will notify affected users within 72 hours and take prompt remedial action.

Play Responsibly: Use a strong password, change it regularly, and avoid logging into your account over public Wi-Fi.

10

Policy changes

Velki 365 may update this Privacy Policy as needed. When changes are made, our approach is as follows:

  • For significant changes, notice will be given at least 14 days before they take effect
  • Notice will be provided via email, app notification, or a banner on the site
  • The "Last Updated" date at the top of the page will always reflect the most recent revision
  • Continued use of the platform after any changes will be considered acceptance of the updated policy

If you disagree with any changes, you will have the option to close your account.

11

Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

We are committed to responding to all privacy-related requests within 30 business days. For urgent security issues, please contact us via live chat.

Your data is secure — play with complete peace of mind

Your privacy is fully protected at Velki 365. Register today and enjoy a safe gaming experience.

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